Terms of Service

1. Acceptance of Terms

By accessing and using the RansomLeak security awareness training platform ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Relationship to Other Agreements

If your organization has entered into a separate written agreement with RansomLeak (such as a Master Services Agreement, Enterprise License Agreement, or Statement of Work), the terms of that separate agreement shall take precedence over these Terms of Service in the event of any conflict.

2. Description of Service

RansomLeak provides interactive 3D security awareness training designed to educate your organization's employees about cybersecurity threats and best practices.

All enterprise customers receive:

• Hosted LMS Tenant Access: A dedicated learning management system tenant where your administrators can invite users, assign training, view analytics, and generate reports.
• SCORM Export Capability: The ability to download and export SCORM-compliant training content packages for use in your organization's existing LMS.

3. Enterprise Customer Accounts

To access the Service, your organization must enter into a licensing agreement with RansomLeak. When your organization engages our services, you agree to:

• Designate authorized administrators to manage your account and user access
• Provide accurate organization and billing information
• Maintain the security of administrator credentials
• Ensure your authorized users comply with these Terms of Service
• Accept responsibility for all activities under your organization's account

4. Licensing and Payment Terms

The Service is provided under annual or multi-year licensing agreements. By entering into an agreement with RansomLeak, your organization agrees to:

• Pay all fees as specified in the quote and invoice provided by RansomLeak
• Make payment within the agreed terms (typically Net 30 days from invoice date)
• Request renewal quotes prior to license expiration if continued service is desired
• Understand that licensing is not automatically renewed and requires manual renewal

5. Service Features and Availability

RansomLeak provides interactive 3D security awareness training through our hosted platform with flexible deployment options to meet your organization's needs.

Hosted Tenant Access

We provision and host a dedicated learning management system (LMS) tenant for your organization. Your designated administrators can log in to invite users, assign training, view analytics, and generate reports.

SCORM Export Capability

Your organization also has the ability to download and export SCORM-compliant training content packages from your tenant.

Service Availability and Support

RansomLeak strives to maintain high availability of the hosted tenant platform. We target 99.5% uptime on a monthly basis, with proactive monitoring and rapid response to any service interruptions.

6. Acceptable Use Policy

You agree not to use the Service to:

• Violate any laws or regulations
• Infringe upon the rights of others
• Attempt to gain unauthorized access to the Service or related systems
• Interfere with or disrupt the Service or servers
• Transmit viruses, malware, or other harmful code
• Reverse engineer or attempt to extract the source code of the Service
• Share account credentials or allow unauthorized access to your account

License Compliance

• User Count Limits: Usage must not exceed the number of licensed users specified in your agreement
• No Unauthorized Sharing: You may not share credentials or SCORM content packages with external organizations
• Internal Use Only: The Service and SCORM content are licensed exclusively for your organization's internal training purposes

7. Intellectual Property

All content, features, and functionality of the Service, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, and software, are the exclusive property of RansomLeak or its licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy. We are committed to protecting your privacy and maintaining the security of your personal and training data in compliance with GDPR, CCPA, and other applicable data protection laws.

Data Processing Roles

• For Training Data: You act as the data controller and RansomLeak acts as the data processor
• For Account Data: RansomLeak acts as the data controller for account and billing information

Security Measures

We implement industry-standard security measures to protect your data, including encryption at rest (AES-256) and in transit (TLS 1.3). For details, see our Security & Compliance page.

9. Disclaimers and Limitations of Liability

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind. To the fullest extent permitted by law:

• We disclaim all warranties, express or implied
• We do not guarantee the Service will be uninterrupted, secure, or error-free
• We are not liable for any indirect, incidental, special, or consequential damages
• Our total liability shall not exceed the amount paid by you in the past twelve months

10. Indemnification

You agree to indemnify, defend, and hold harmless RansomLeak, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with your access to or use of the Service or violation of these Terms.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Service will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved in the courts of New York County, New York.

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at: