ISO 27001 Awareness Training for Employees
A new auditor sits across from a customer-success manager and asks one question: “Where would you find the acceptable-use policy for email?” The manager stares at the screen, opens the intranet, and quietly admits she is not sure which of three documents is current. Her company is halfway through an ISO 27001 Stage 2 audit.
This conversation repeats, in slightly different forms, at every ISO 27001 certification. It is not a compliance failure. It is an awareness failure, and it costs organizations real certifications when auditors decide the information security management system exists on paper but not in practice.